Track My Order

 

Order Processing and Shipping Information

U.S. Order Delivery Time:

  • Delivery time = Process time (order preparation) + Shipping time
  • Process Time:
    • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
    • Most orders take 7-14 days to prepare from the time of ordering, customized orders still require additional days.
  • Shipping Time: 
    • A: Free shipping method requires 8-16 days delivery with full tracking by FedEx, DHL or UPS.
    • B: Expedited shipping methods require 6-10 days shipping time and you will need to pay an additional fee
  • Delivery times for U.S. orders
    • Standard Shipping: 15-30 days
    • Express Shipping: 13-24 days

Shipping Confirmation:
You will receive a shipping email with a tracking number once your order has shipped.

Track Your Order:
Enter the tracking number in the corresponding shipping service link to get the latest status of your package.

Tracking Links:

Please note: The tracking number must match the shipping service company.

Need Help?
If you are unable to track your order, please contact our customer service for support.

 

If you have any questions or concerns, please contact our Officer at:

  • Company: Xiangyang Pen Guang Qi Chang Trading Co.
  • Email: info@lampecho.com
  • Tel: +86 18143457660
  • Address: Facade Room, No. 77, Chayu Road, Sanhe Village, Dongjin Town, Dongjin New District (Economic Development Zone), Xiangyang City, Hubei Province Xiangyang City, 441106
  • Contact: Li Hengliang
  • Office Hours: Monday – Friday EST 9:00 a.m. – 5:00 p.m.

    Updated on 10th, December, 2024

    Best Regards

    https://lampecho.com/